RETURNS AND REFUNDS
Kangtoro Industries handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 30 days of receiving the item or items with a valid reason for return.
Customers will need to pay return postage.
If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased.
The product must be returned in its original condition including all parts and accessories. Unopened goods will be refunded in full.
Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Kangtoro Industries.
Refunds will only be issued once product has returned to our premises and item is of resale condition.